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OurNextRep – Privacy Policy

Last Updated: February 2026

This Privacy Policy explains how OurNextRep ("OurNextRep," "we," "us," or "our") collects, uses, stores, and shares information when you use the OurNextRep platform (the "Platform"). By using the Platform, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly, including:

  • Name, email address, and account credentials
  • Profile information (e.g., athlete, guardian, coach, organization details)
  • Lesson details, messages, notes, and other content you submit
  • Communications with OurNextRep support

If you create or manage an account for a minor, you provide information on their behalf.

1.2 Information Collected Automatically

When you use the Platform, we may automatically collect:

  • Device and browser information
  • IP address and general location (city/state level)
  • Usage data (pages viewed, features used, timestamps)
  • Log data and error reports

1.3 AI-Related Data

If you use AI-powered features, we may collect:

  • Prompts, inputs, or content submitted to AI features
  • AI-generated outputs associated with your account

This data is used to operate, improve, and protect AI features.

2. How We Use Information

We use collected information to:

  • Operate and maintain the Platform
  • Create and manage user accounts
  • Enable lesson scheduling and communication
  • Provide customer support
  • Improve features, performance, and reliability
  • Monitor usage and prevent abuse or misuse
  • Develop new features, including AI-powered tools
  • Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share information only as necessary:

  • With other users, as required to operate the Platform (e.g., lesson participants)
  • With service providers (e.g., hosting, analytics, AI, messaging, payments if enabled)
  • To comply with legal obligations or lawful requests
  • To protect the rights, safety, and integrity of OurNextRep and users

All service providers are authorized to use data only to perform services for OurNextRep.

4. Minors' Privacy

OurNextRep supports accounts involving minors only when managed by a parent or legal guardian.

  • We collect information about minors solely to provide Platform functionality
  • Guardians are responsible for managing and supervising minor accounts
  • We do not knowingly collect information from minors without guardian consent

If you believe a minor's information has been collected improperly, contact us immediately.

5. Messaging and Communications

Messages sent through the Platform are stored to:

  • Enable communication between users
  • Provide moderation and safety enforcement
  • Support dispute resolution and support requests

We may review messages to investigate abuse, violations, or safety concerns.

6. AI Features and Data Use

AI features are provided to assist users with search, content generation, and data entry.

  • AI outputs may be inaccurate or incomplete
  • You remain responsible for verifying AI-generated content
  • AI usage may be monitored to prevent abuse or excessive usage
  • We may use anonymized or aggregated data to improve AI features

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Maintain sessions and authentication
  • Understand Platform usage
  • Improve performance and user experience

You can control cookies through your browser settings, though some features may not function properly without them.

8. Data Retention

We retain information:

  • As long as your account is active
  • As necessary to provide the Platform
  • As required to comply with legal obligations

You may request account deletion, subject to legal and operational requirements.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect information. However, no system is completely secure. You use the Platform at your own risk.

10. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or update your personal information
  • Request deletion of your account
  • Object to or restrict certain processing

Requests can be submitted by contacting us at the email below.

11. Third-Party Services and Links

The Platform may integrate with third-party services (e.g., payments, analytics, AI providers). We are not responsible for the privacy practices of third-party services. Their policies govern their use of your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: support@ournextrep.com